Welcome to The Duchess Beauty Haven, a heavenly Bath based skincare boutique shop and destination beauty salon (as recommended in Vogue) and the only salon in Bath to be a finalist five times in five years in the Bath Life Awards. We pride ourselves on offering expert skincare and a fabulous experience with our superb team of experienced therapists
We are wonderfully located just 5 minutes walk from Bath Abbey. You can find us at 33 Walcot Street just beyond Waitrose - just opposite the Hilton Hotel which reopened after its £8m refurbishment on the 15th July. Come and browse through our carefully selected, ethical, sustainably sourced and mostly locally made skincare products in our Award Winning Beauty Haven. We've had such fun selecting and testing the products, and we can't wait to introduce our favourites to you. If you bring a friend, they can browse the eclectic joys of Walcot Street - how will they choose whether to pop next door into the Fine Cheese Company (we recommend the cheesecake), or amble down the road to the sensational Landrace Bakery, one of the success stories of the Lockdown. Our independant neighbours are what make Bath so special
We offer a wide range of treatments and therapies to help you feel and look your best. Our bijou boho salon is the perfect space to escape to and we can't wait to welcome you back for a fabulous facial, painless hot wax, great brows and nails - and of course the best massage you've every experienced.
Covid-19 - How we are looking after our team and you during this challenging time.
We ready to welcome you back safely with fully revised treatment protocols to meet your skincare and wellbeing needs and still offer an outstanding experience. We are limiting the number of appointments available for outstanding Covid Security and introducing a minimum booking fee of £40 in order to keep price increases as modest as possible.
We are offering appointments Monday to Friday from 3pm until 7:30pm and also morning and lunch time appointments on Tuesdays, Thursdays and Fridays. We are open Saturdays from 10-4pm
Sadly we can no longer accept walk in enquiries due to social distancing and you will need to email us for an appointment. However this has given us the idea to introduce some exciting new changes which we hope you will agree are a great improvement on our previous way of working.
We are now offering virtual consulations and mirror me demonstrations in skincare, make-up and even massage! Imagine having a beauty therapist show you how to use your products from the comfort of your home whilst they are open in front of you? (We wish we'd thought of this years ago!)
If you experience discomfort whilst working, why not consult with your massage therapist from your office? Therapist directed stretching and soft tissue mobilisation can bring instant relief. Imagine finishing work for the day and NOT needing a massage? During lock down our remedial skills were in demand to provide virtual self care beyond breathing techniques and meditation. We have decided to extend this service to new clients, small groups of remote workers and clinically vulnerable referrals for those shielding at home or too frail to travel.
For a truely one to one bespoke service we are excited to announce that our Beauty Studio and Wellbeing Clinic will open in COMBE DOWN on 7th October. We are accepting appointments with Beatrice on Wednesdays and Fridays initially. Our new address is 31 North Road Combe Down BA2 5DF, opposite The Firs Field.
SHOP SALES As we are no longer able to accept walk-in enquiries, you will need to email us your requirements. We are very happy to offer face to face virtual consultations to discuss your changing skincare needs and we can arrange either a mutually convenient time for you to collect your purchases, or we can post them to you next day free of charge (by hand if you are walking distance from us)
Gift Vouchers. Gift vouchers with an expired 2020 date will be accepted up until 30th September 2020.
If you need any products, then you can still support us and buy all our ranges (and giftcards) direct from us, just send us an email to firstname.lastname@example.org
About our Team
The Duchess proprietor, Beatrice, trained at the leading beauty school in Europe and designs all our signature treatments. Beatrice is also a Jing Method Advanced Level Clinical Massage Therapist and specialises in treating chronic pain conditions and remedial therapy both face to face and through online support. Her empathetic and highly knowledgeable approach to Beauty and Wellbeing treatments is appreciated by regular clients from Bath, London and beyond.
Our team is completed with
Bianka our Diploma qualified beauty therapist who specialises in facial skincare advice and treatments.
Soheila our Persian born beauty therapist who joined us from Green Street House. She brings her creative flair to all our clients beauty needs and specialises in glamourous makeovers.
Karolina our aesthetic therapist is preparing for her forthcoming Wedding before returning home to Poland. We wish her a long and happy life together with Oscar.
Everyone on the team is a trained beauty therapist and make-up consultant, so if you have any questions about skincare products or would like some make-up advice please ask us for assistance. We will be delighted to share our knowledge and passion which has helped us become the only beauty salon in Bath to be Finalists for Bath Life Awards in 2017, 2018, 2019 and for 2020 in both Hair and Beauty and also for the Environmental Award!